If you’re looking for an enterprise resource planning (ERP) solution for enterprises, then you should look no further than Microsoft Dynamics AX 2012. The latest release of the biggest Dynamics ERP and customer relationship management (CRM) family is easy to use and is purpose-built for five key industries. Highly flexible and customisable, it allows you to take immediate advantage of new business opportunities — provided, of course, that you have a Dynamics AX consultant on board to help ensure everything runs as smoothly as possible. In this article, we’ll look at the top 10 reasons you should choose Dynamics AX 2012 for your enterprise’s ERP solution.
1. Quick ROI
Purpose-built for five industries including retail, services, manufacturing, distribution and public sector, Dynamics AX 2012 allows for rapid deployment, and with the help of a Dynamics AX consultant you can have your ERP software up and running quicker than ever before to see immediate ROI.
2. Go global
Microsoft Dynamics AX is one of Microsoft’s most complete enterprise resource planning (ERP) and customer relationship management (CRM) solution. It consists of a specifically designed foundation that can run across five industries, and includes core ERP functionality for management of areas including human resources, operations and finances. In this article, we’ll take a closer look at Microsoft Dynamics AX, discussing what it can achieve for your business. We’ll also look at the benefits of engaging a Dynamics AX consultant to help with your Dynamics AX implementation.
How does Microsoft Dynamics AX work?
Dynamics AX is such a powerful application that it would be difficult to explain how it works in such a short space. Additionally, it varies from business to business; every business is different and, as such, the ERP software must be designed differently to suit that business’s processes.
To give you a basic idea of how the software works, however, take a look at this example of how Dynamics AX can help an electronics store’s operation manager to forecast inventory, avoid situations where stock may run out, and place supplier orders…
If your organisation has made the decision to implement Microsoft Dynamics customer relationship management (CRM) software in order to improve sales and increase customer retention, it’s critical that you engage the service of Dynamics consultants to help ensure the implementation is as smooth as possible. After all, CRM is never an out-of-the-box solution; it must be integrated closely with your business processes, and also requires a deal of technical expertise. In this article, we’ll run you through five questions that you should ask your Dynamics consultant.
1. Do they have the appropriate expertise?
As already mentioned in the opening, a successful Dynamics implementation requires both integration with business processes and also a sound technical understanding. Before engaging Dynamics consultants, then, you should ensure that they have both of these qualities in abundance. For example, the consultants may have a strong understanding of the technical side of things but may fail to help you integrate the solution into your business processes. Alternatively, they may be strong business minds without the ability to deliver your technical requirements. In many cases, you may need a consulting team to cover business process management and technical implementation.
If you run a business of your own, you’ll know that your customers are the lifeblood of your business. You may have also heard of the benefits of customer relationship management (CRM) software, such as Microsoft Dynamics, in increasing your sales and improving your relationships with existing customers. While the benefits of implementing CRM software are undeniable, making the move to CRM does not go smoothly for every business. In this article, we’ll take a look at the benefits of engaging Dynamics consultants to assist in your CRM implementation.
What are the benefits of a successful Dynamics implementation?
Microsoft Dynamics is the most popular CRM software on the market, and it can bring many benefits in relation to your sales and customer management. It can help you to:
- Generate a larger amount of dales leads and improve overall lead management
- Help you to convert leads and close more sales in the long term
- Aid in customer service management and help you to facilitate better customer support
- Stay in touch with your customers in order to build or increase loyalty
- Allow for higher levels of customer retention through offering the best products at the correct time
Microsoft Dynamics is a line of customer relationship management (CRM) and enterprise resource planning (ERP) business software applications. If you’re not quite sure what CRM and ERP are all about, don’t worry — you’re not alone. A load of information about these applications can be found online, but the descriptions are often vague. Meanwhile, many businesses employ CRM and ERP solutions but are unable to get the most out of them. In this article, we’ll introduce you to Dynamics, the most well-known CRM and ERP application suite, as well as discussing how Dynamics consultants can help your organisation get the most from the software.
What’s the difference between ERP and CRM?
At their most basic level, ERP and CRM are quite similar. They’re both software applications aimed at streamlining business solutions, enabling employees to share information in a centralised database to increase overall efficiency. Look deeper, however, and the differences between the two are plain to see. CRM software is focused entirely on managing customers in order to increase sales. ERP, on the other hand, is more focused on cutting costs within an organisation by eliminating redundancies and diagnosing other inefficiencies.